Delivery Information

We deliver 5 days a week, Tuesday to Saturday!

Please note: we have a minimum order value of £35.

We offer a flat rate delivery charge of £5.95 for all weekday deliveries with a cost of £9.95 for deliveries on Saturday. Weekday delivery is free on orders over £100. Delivery includes an award-winning environmentally friendly wool liner to help keep the meat frozen. There are a number of ways you can recycle the wool liner — see our recyclable packaging page for more information.

Upon arrival of your order, please put the product in your freezer as soon as possible. If some thawing has occurred in transit please be assured it is safe to refreeze as all of our meat is cut fresh, vac packed and frozen straight away.

All orders are subject to stock availability and customers should note that in adverse weather conditions, deliveries may be delayed.

In the rare event that there is any problem with your delivery, you can be fully assured that we will do everything possible to make it right. We value and seek long-term relationships with our customers. All manner of concerns will be addressed to the best of our ability.

Our website allows a future delivery date to be selected — simply order for whenever you need it. We will send you an email order confirmation and our couriers will send you a text message and email on the morning of your planned delivery date with your one hour delivery slot.
Orders are despatched Monday – Friday (Bank Holidays are exceptions).
Orders placed by 2pm Monday to Friday will be despatched on the same day via next day delivery.
Orders placed over a weekend or Bank Holiday will be dispatched on the next working day.
The courier will send you details of how to track your parcel using their tracking system.
Packages cannot be collected from a parcel collection point or shop, as frozen packages need to be delivered to you as quickly as possible.

Due to the nature of our product, we can only ship to mainland UK postcodes that offer a next day service. If you live in any of the following areas we cannot deliver frozen produce to you:

Scottish Highlands – AB35-38, AB52-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50

Scottish Islands – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Northern Ireland – all postcodes